Tuesday, June 9, 2009
Message from eBay- Save on Insertion Fees
Every 30 days, your first 5 Auction-style listings will have NO Insertion Fees when you list with eBay's Sell Your Item form or Simple listing form--regardless of your start price.
The first 5 listings with no Insertion Fees will have a Final Value Fee of 8.75% of the sales price or $20, whichever is lower. Additional items sold during the same 30-day period will have the same Insertion Fees and Final Value Fees as they do today.
If you are currently using an eBay tool or third-party listing solution, you can either list your first 5 Auction-style listings with the new pricing structure through eBay's Sell Your Item form or Simple listing form or continue with your current practices at the current pricing-whichever option works best for you.
This change is part of our continued effort to lower the upfront costs of selling on eBay. The 5 listings with no Insertion Fees are especially helpful for sellers who may not sell in high volume, but offer unique and hard-to-find inventory buyers expect to find on eBay. Learn more.
Monday, June 1, 2009
How To Get Negative eBay Feedback Removed
eBay may remove Feedback ratings and/or comments that meet the guidelines outlined below.
Feedback ratings and comments may be removed in the following instances:
There is a violation of the Feedback Abuse policy.
A member is unable to form a legally binding contract at the time the item ended or Feedback was left.
A member provided eBay with an email address that is invalid and could not be contacted at the time of the transaction.
A member mistakenly leaves negative or neutral Feedback intended for another member, informs eBay of the error, and has placed the same Feedback for the correct member.
If a member is suspended by eBay, negative or neutral Feedback left by that member is removed. If a member is suspended within 90 days of registration, all Feedback is removed.
eBay is provided with a valid court order requesting Feedback Removal.
A buyer fails to respond to a reminder about an unpaid item.
When the buyer's communication within the Resolution Center undermines the purpose of the unpaid item process and the eBay Feedback system.
Customs Requirements
We will remove Feedback if the listing meets the Customs Requirements below and the seller receives a negative or neutral Feedback comment which references customs delays or customs fees.
The following text, or very similar text must be included in the listing and be:
In the format below
In a font size no smaller than the majority of the other text in the item description
Prominently displayed (in the upper half of the description, free-standing, etc.)
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Other information a seller may wish to include:
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Independent Feedback Review on eBay Motors
Independent Feedback Review is only available on eBay Motors and allows members to submit a Feedback comment for review by an independent reviewer. The review services are provided by professional resolution organizations with expertise in resolving automotive and other issues. These organizations are unaffiliated with eBay.
When a member requests a Feedback review, the Feedback comment left for the member filing the complaint will be reviewed by an independent reviewer for a fee. Depending on the decision by the reviewer the Feedback rating may be withdrawn. Withdrawn Feedback is not counted in Feedback scores or ratings, but the Feedback comment remains with an administrative notation from eBay.
Find additional information on the guidelines for Independent Feedback Review.
Free Reference Guide of eBay How To Articles- from Suzanne, the eBay Coach
New FREE eBook: Reference Guide of eBay How To ArticlesI started writing articles about eBay selling back in 2006 - just based on my own knowledge and experience. I am also an avid reader of many eBay and ecommerce blogs, and write about what I have learned from others. All of this information is scattered all over the internet, so I have created an eBook with all of the "how to" articles that I have written. The best part - it is free! This handy reference guide has all of the links to my articles organized in an easy to use format. The book does not contain the actual articles (there are over 400 of them out there on the internet), but the subjects are organized by topic and provides a hyperlink to the article. Some topics include: Discontinued Items eBay Features eBay Stores Finding Free Inventory to Sell Finding Inventory to Sell Getting Discounts on Inventory to Sell Improving Sales Increasing Traffic Marketing Your Store for Free Paypal Photos and Images Security Issues Selling Strategies Selling Used Clothing Shipping Specific Items to Sell Using eBay Auxiliary Programs Click here to download your guide, and be sure to pass it on to others by posting this offer on your blog, your Facebook or MySpace page, or posting it on your groups and forums. Let’s help others by sharing this information – maybe it will help someone along the learning curve or answer some of their questions.